Contact information
How to reach us
CHITIN is a direct-to-driver truck canopy brand based in Orange County, California.
Email (fastest)
We respond to all inquiries within 24 business hours, Monday through Friday. Messages sent over the weekend are answered the next business day.
We are email-first. If you need to talk live, mention it in your message and we will set up a call.
What to include in your message
To get the fastest, most accurate response, include your truck's Year, Make, Model, Trim, or VIN, plus your bed length if you know it. For example: "2022 Toyota Tacoma TRD Off-Road, 5ft bed" or your full 17-digit VIN.
Other ways to reach us
- Contact form — send a message directly through our website.
- Photo-custom form — best for custom build inquiries; attach reference photos and we'll quote within 24 hours.
- FAQ — answers to the most common questions.