Contact

Have questions about fitment, lead times, or customization? We're here to help.

Tell us about your truck and we'll get you a clear, accurate answer — usually within 24 business hours.

Get in touch

Email us — and tell us about your truck

The more detail you share, the faster we can verify your fit.

The fastest way to reach us is email: orders@chitincap.com. You can also use the message form below.

Please include your truck details

So our fitment team can verify compatibility right away, include your truck's Year, Make, Model, Trim, or VIN directly in your message — for example, "2022 Toyota Tacoma TRD Off-Road, 5ft bed," or your full 17-digit VIN.

Our response time

Our team responds to all inquiries within 24 business hours (Monday–Friday). Messages sent over the weekend are answered the next business day.

Send us a message

Before you write

Quick answers

If your question's here, you might not need to wait for our reply.

See the full FAQ
How fast will you reply?

We respond to all inquiries within 24 business hours, Monday–Friday. Weekend messages are answered the next business day.

What should I include in my message?

Your truck's Year, Make, Model, Trim, or VIN, plus your bed length if you know it. That lets our fitment team verify compatibility before we reply.

Do you have a phone number?

We're email-first. It lets us pull up your build spec, photos, and order history before responding, so you get a complete answer instead of a quick guess. Need to talk live? Say so in your message and we'll set up a call.

Do you offer installation?

Not yet. Every CHITIN uses a clamp-on, no-drill design that most owners fit in an afternoon with a helper, so professional installation usually isn't needed. We don't have an installer network at this stage — if enough customers ask, we'll add an install service. In the meantime, any local 4x4 or truck-accessory shop can handle the lift-and-clamp.

Custom build?

Send us a photo, get a quote

For anything off-catalog, the photo-upload form is faster than email — include your truck details and we'll quote your custom build.

Open photo-custom form Read the FAQ